Green Line Issue after Display Replacement

[AbdullahAnsari2]

History repeats itself! 🟢 @SamsungIndia, this is the SAME phone you fixed before, and today the green line is BACK out of nowhere.

 No physical damage at all. As a loyal family dealing with this repeatedly, what’s the move ?

Since this is an ongoing hardware issue, I'm looking for a permanent fix from @SamsungIndia.

Got an email from Samsung, shared the details, and now they are ghosting me

[ram_ram]

Samsung gives free replacement for few customers may be one in thousand. Don't update software. Go for other brand mobile

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[AbdullahAnsari2]

Dear Moderator,

I visited the nearest service center, and after inspection, they quoted me a whooping INR 28000 for the screen replacement, citing that no physical damage has been caused to the device.
Can you believe this? 28000!
Doesn't this seem like a joke?
@SamsungIndia

[AbdullahAnsari2]

Dear Moderator,

Why have you gone mute now??

Had a word with one of your representatives Rishi, he tells me that you have bear the cost i.e. 27400 INR just to replace the display with a mere warranty of 90 Days.

Doesn't this seem a joke to you?

Don't you think it should be a free replacement coz it's a software issue without a physical damage?

Do you know what almost 27000 INR can get you?
A brand new mobile from Galaxy A or M series!
#SamsungIndia
#SamsungGreenLine
#Samsung