Samsung India is not acknowledging the issues with their displays. I am a Fold 7 user and i also use my old Galaxy Note 20 Ultra. In the last few months i started getting lines on my phone's display. I contacted samsung but they denied replacement as the device is old and out of warranty. They should learn from One plus as they are providing unlimited replacements for the defects on their product. Really disappointed by samsung for the inferior quality of the display and after sales service.
As you have already connected with our support team and service team, they have guided you according to Samsung policies, please be informed that charges for repair are applicable for out of warranty product.
Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.
