I am writing to lodge a formal complaint regarding a display issue on my Samsung Galaxy Note 10. A visible vertical line has appeared on the screen, persisting during normal usage and clearly noticeable across multiple applications and screen backgrounds.
The device has not been subjected to any physical damage, water exposure, or unauthorized repairs. The issue developed during regular use, which raises concern about a potential manufacturing defect or panel-related fault. The display line significantly affects visibility and overall user experience, making the device difficult to use for daily tasks.
Given Samsung’s reputation for quality and the premium nature of the Galaxy Note series, I request a detailed inspection of the display and an appropriate resolution, such as screen replacement or repair, in line with Samsung’s service and warranty policies.
Please inform me of the next steps, including whether I need to visit an authorized service center or provide any additional information or documentation to facilitate the processing of this complaint.
I look forward to your prompt response and a satisfactory resolution.
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
