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05-26-2021 06:36 PM in
Galaxy Note- Tags:
- GalaxyNote20Ultra
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05-26-2021 07:38 PM (Last edited 05-26-2021 07:38 PM ) in
Galaxy NoteI experienced the same with my previous device S20 Ultra 5G variant. Upon checking with the service center they confirmed that the refresh rate will drop to 60Hz if the device temperature goes above 42 degrees Celsius. This happens when you continuously use your camera, prolonged gaming sessions, and other processor intensive activities. Things will be fine once the temperature drops below that threshold. The refresh rate will also drop once the battery level goes below 5%. Please check your device temperature while charging as that could be the case. Try changing the refresh rate manually to 120Hz when you face this issue. Hope Sammy will fix this issue with a software update.
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05-28-2021 01:39 AM in
Galaxy NoteI will keep an eye on this
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05-27-2021 05:28 PM in
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05-27-2021 05:28 PM in
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05-27-2021 05:28 PM in
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05-27-2021 05:28 PM in
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05-30-2021 10:44 AM in
Galaxy NoteHi Ambassador,
Interesting to see this.
Here is our take on it: the usage of gaming and filming and picturing in a constant way will raise the mobile temperature what might affect the refresh-rate efficiency.
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06-01-2021 11:54 AM in
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06-05-2021 10:04 AM in
Galaxy Note