Original topic:

Display issue galaxy note 9

(Topic created on: 06-03-2020 08:55 PM)
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ricky77
Beginner Level 2
Options
Galaxy Note
Having problem of discoloration and flickering in my note 9. Went to service station. Issue not resolved. Bought 18 months back. Poor experience for such an expansive phone. Disappointed with Samsung. Will never buy and recommend to anyone any Samsung product in future.
6 Comments
Sumeet6795
Active Level 4
Galaxy Note
what did they say about the issue?
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Lauki
Active Level 10
Galaxy Note
It's because of the March security update. Please be patient until the next patch. Hopefully Samsung fixes this!
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AvinashKGP
Active Level 3
Galaxy Note
Same problem with me
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AvinashKGP
Active Level 3
Galaxy Note
Had a chat with Samsung heip center, they replied no idea about this and will forward my issue to concerned department
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Adjust the brightness
Settings > Display > Adjust the brightness.

 

2. Check device in safe mode:- Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the screen.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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AK0101
Active Level 6
Galaxy Note
All indian Users of Note 9

Please follow this link to escalate to CEO help desk

https://www.samsung.com/in/support/write-to-our-ceo/
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