Galaxy note 20 display issue

[Mohammad-Riad]

My galaxy note 20 is sticking again and again in normal usages . The touch remains responsive but the display stucks .But it don't happens while I play games.

 Last time after the update, before 2 month, for this problem my display became dead and I replaced the OLED one but it is still the same . I thought it was update issue so I updated my phone feq minutes earlier but it still the same . Please samsung provide this solution by an update or something

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Mohammad-Riad]

How to report and how to get the log file . Please can you explain the procedure 🙏

[goodthings]

Please go to main page of Samsung Members app, click on support, click on feedback, click on error report then follow instructions on screen. Log files automatically send by system immediately after send error report but don't close Samsung Members app during this process until complete. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Mohammad-Riad]

No it didn't work : (

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Mohammad-Riad]

Also did factory reset but didn't worked

[goodthings]

Please go to service center for check and resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.