Original topic:

Green line issue in galaxy note 20 ultra 5g

(Topic created on: 12-31-2024 03:22 AM)
251 Views
chandruccpr
Beginner Level 4
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Galaxy Note
 I think most untrusted brand nowadays is samsung because my phone that's note 20 ultra 5g got green line in display but samsung simply reject silly reasons 

image


8 Comments
Galaxy Note
Go and complain to customer care services hopefully they wud sought out 🙏
goodthings
Expert Level 5
Galaxy Note
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy Note
Your's most welcome to here.
chandruccpr
Beginner Level 4
Galaxy Note
Complain to customers care and service center no use. they give silly reasons
Amit_MR
Active Level 5
Galaxy Note
Well said. Useless samsung
0 Likes
cs_member10
Expert Level 5
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Shekhar_Pandey
Active Level 10
Galaxy Note
Samsung's quality is reportedly declining to increase sales.😐
Sachhd
Beginner Level 4
Galaxy Note
yes brother, it's very true...i m very upset with samsung..no help..i think oneplus is doing well. They are replacing screens and with many new offers for screen with new oneplus 13, samsung is a cheap brand now daysIMG-20250110-WA0007_1000118156_1736523954.jpg