A Scam that Samsung doesn't want to admit - The Galaxy Note 9 Display issue

[Raghavendra98]

Samsung is known for good hardware and best-in-class displays. But this may not be for long, as the March 2020 update on the Galaxy Note 9 overheated the displays and induced irreparable damage with no possible "software" solution.

Troubleshooting and/or resetting device never worked and Samsung advised to replace the expensive displays without warranty cover or discounts, thereby never admitting their mistake.

This issue also plagued the Galaxy S20 lineup.

More on this: https://www.reddit.com/r/Android/comments/hsq8mp/samsung_galaxy_note_9_display_issue_the_scam_that/

[pandatabhi]

bro actually curved displays are always a problem as they are too hard to take care of them as samsung understood this so they started to provide flat displays on s20 in even bow in note 20 series.

[Raghavendra98]

HOW TF DOES THIS JUSTIFY SCREWING YOUR CUSTOMERS?

This is the lamest excuse.

[iamiceparticle]

It seems it is display issue, if it was software, it could have been fixed or it would have affected all users, like A71 UI 2.1 pro mode camera app crash issue.

Now I am thinking there is no use of spending more than 10k or 20k on mobile devices. 🤐🤐🤐

[rrrrrrrrmm]

true that

[RedIndianRobin]

Yeah I was reading about this issue on reddit. Although this problem didn't happen to everyone who installed the March update on Note 9. This makes it even more weird. I've also seen Samsung trying to cover this up.

[rrrrrrrrmm]

I am having the same issue. it started cropping up after march update

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[RubinTech]

Samsung Note 9 Display Problems
Please Join only if you are facing the Display discoloration or Overheating or horizontal lines on display when the brightness is set to low. All these issues are started recently after software update, not by any accidental or physical damage to display.
https://t.me/samsungDisplayProblem

[AK0101 · Accepted solution]

All indian Users of Note 9

Please follow this link to escalate to CEO help desk

https://www.samsung.com/in/support/write-to-our-ceo/