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06-05-2020 04:49 PM (Last edited 06-05-2020 04:50 PM ) in
Galaxy NoteHi, I have also encountered the same problem that other Note 9 users having of screen blur and has the color like bluelight filter turning on after updating to android 10 march security patch. If I stop using for a while and turn on the phone again the problem disappeared but after a couple minutes the problem happened again. Please solve the issue.
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06-05-2020 06:07 PM in
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06-05-2020 06:08 PM in
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06-06-2020 08:56 AM (Last edited 06-06-2020 08:57 AM ) in
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06-06-2020 06:34 PM in
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06-09-2020 04:04 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve this issue kindly follow the given below steps:
1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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07-23-2020 10:42 PM in
Galaxy NotePlease Join only if you are facing the Display discoloration or Overheating or horizontal lines on display when the brightness is set to low. All these issues are started recently after software update, not by any accidental or physical damage to display.
https://t.me/samsungDisplayProblem
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08-11-2020 08:02 PM in
Galaxy NotePlease follow this link to escalate to CEO help desk
https://www.samsung.com/in/support/write-to-our-ceo/