M31s auto restart problem

[hossainsk]

Recently restored my m31s but phone is automatically restart 😭😭😭😭 

I'm 11 years Samsung consumer 

Galaxy m31s is worst mobile and I don't trust on Samsung 😡😡😡

[ARJUNB]

Have u checked if your auto restart is on like in the picture it is under battery and devices. Or if u press settings u will see a search option just search auto restart over the you will be taken directly to battery and devices. Just check if this is active. Yes or no 🤔

[hossainsk]

Yes checked

[IcyJay30]

Dude, just like samsung here people won't acknowledge this issue instead might point finger at you 😃

Go to service center they will tell you to replace motherboard.

https://www.fonearena.com/blog/342299/samsung-galaxy-m-series-a-series-auto-restart-freezing-issue.h...

https://www.indiatoday.in/technology/news/story/samsung-galaxy-m-series-and-a-series-users-in-india-...

[CrazyBoy28]

Send your Device log

https://r2.community.samsung.com/t5/Galaxy-M/Restarting-Issue-Device-Log/td-p/8902759

And Wait for the next update

Or


Visit Service Centre. Book a Job Sheet. Send a mail to Service head along with the Jobsheet Number.

servicehead.in@samsung.com

[Kawsar4s]

Rebot your phone!

[Anonymous]

Turn off auto restart option in device care

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[sanku7057]

Automatically restart problem on samsung a21s what should I do??

[hossainsk]

Visit services center