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Active Level 4

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My whatsapp camera is bad and it does not work smoothly like it did Its also grainy and it makes the video quality bad
Is i possible for me to trade in my a71 for the a72
I have a problem that has been going on for months when my phones mic will just stop working and the headphone jack won't sense that I have inserted my earphones. I will soft reset my phone and it will work for afew hours and then it would happen aga...