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Original topic:

samsung galaxy a71 problem

(Topic created on: 01-02-2021 02:01 AM)
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reper25
Active Level 4
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Galaxy A
I have a problem that has been going on for months when my phones mic will just stop working and the headphone jack won't sense that I have inserted my earphones. I will soft reset my phone and it will work for afew hours and then it would happen again. This started happen ever since I updated to one ui 2.5 and I thought they would fix it in the December update
It bugs me the most when I'm trying to take a video or trying to send a vn on whatsapp
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Maps_sam07
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Galaxy A

Hi reper25 

 

Please take the device to the service center for a software reload. To locate a service center near you please visit the link below : 

 

https://www.samsung.com/za/support/service-centre/

 

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Solution
Maps_sam07
Moderator
Moderator
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Galaxy A

Hi reper25 

 

Please take the device to the service center for a software reload. To locate a service center near you please visit the link below : 

 

https://www.samsung.com/za/support/service-centre/

 

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