Samsung, seriously: If you want to destroy your brand loyalty continue what you are doing now with these bundled gift campaigns.
You spend a huge amount of money on marketing these 'awesome' bundled deals writing cheques you can't cash. You just can...
What is the process with the R1000 pre-order voucher? My claim for the Buds has been accepted and waiting for the courier to contact me, but I have not received anything regarding the R1000 store voucher (I did pre-order with the same email and cell)...
Same issue here. I am hugely concerned with some of the other complaints as well with people complaining about having purchased over a year ago and no 'gifts' or vouchers received. Up until now I have voiced concern here and via Samsung's chat suppor...
Thanks, it has only been three days since the buds ref came through - so maybe I should give it another couple of days for the voucher SMS / Email to come through.
Thanks, I did all of that. have recieved the reference and on chat support now but apparently they cannot find my claim with the provided reference. will update once I have more info from support.
