Moussak17
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10-03-2021 01:08 PM in
Wearables
Hi,
I have the galaxy buds pro for 3 months now and I recently started facing a problem when ANC is on, the right ear bud starts to leak sound in (like wind sound).
I have to say I'm not very happy with the buds pro, I asked the community here before purchasing one and it was recommended. Although the sound quality is good, I don't really like the following
1. Case design is a bit bulky and difficult to open. The buds plus had a better grip and the magnet of the case wasn't as strong.
2. They're a bit big in the ear.
3. Buds plus had better battery life.
I would probably look to sell mine and get the new buds plus.
Moussa
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Samsung_special ist
Community Manager
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10-03-2021 04:32 PM in
WearablesHi,
For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/
Samsung Gulf Customer Service provides various service locations in form of Authorized Service Centers, Quick Repair Shops, or Customer Service Plazas. It caters repair and support for all Consumer products of Samsung like Refrigerator, AC, washing machine, dishwasher, dryer, microwave, vacuum ...