Original topic:

Ear buds update September 2021

(Topic created on: 09-22-2021 09:08 PM)
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FKQ
Active Level 1
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Wearables
Bring back one ear bud ambient control. Missing the feature after recent updates. Not happy. This is not an improvement.
3 Comments
Samsung_specialist
Community Manager
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Wearables

Hi,

Kindly note that after software updates, some features get removed and others get added.

However, to use the Ambient sound, kindly try the following:

Open the Galaxy Wearable app, and then tap Touchpad. Under Touch and hold touchpad, tap Left or Right, and then tap Ambient sound. Next, touch and hold the earbud of your choice to use Ambient sound.

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FKQ
Active Level 1
Wearables
Nope. This is not working 😕. I need to put both buds in my ears to have enable or disable ambient control. If I pick one bud only ambient control doesn't work at all. I regret why did I accept the update 😕
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Samsung_specialist
Community Manager
Options
Wearables

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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