Original topic:

Ear Buds2 pro

(Topic created on: 11-09-2024 05:10 AM)
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manishkumarvajpai
Active Level 3
Options
Wearables
Ai not working earbuds 
3 Comments
Wearables
Replacement in warranty
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Kuldip_india
Expert Level 5
Wearables
Which ai feature you are talking is not working in buds2 pro?
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cs_member10
Expert Level 5
Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that AI feature is not available in buds 2 pro as for now. However, we request you kindly share the log file and elaborate on your concern in detail. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application(Wearable app>Three dots>Settings>Contact Us> Send feedback>Choose Composer> Select error report > select the appriopriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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