Original topic:

Getting static noise in Buds2 Pro

(Topic created on: 10-02-2023 05:30 PM)
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SatyamP07
Beginner Level 2
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Wearables
I bought this Buds2 Pro few months back. Recently, I am getting a static noise in one of the ear buds. This specifically happens when ANC is turned on and both buds are pluged in the ears.
Is anyone facing similar issue? Does anyone have any fix for it?
3 Comments
Wearables
Same here it happens continously once start till I remove and refit the respective ear bud
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SatyamP07
Beginner Level 2
Wearables
Refitting doesn't work with me though
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cs_member10
Moderator
Moderator
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Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query kindly perform the following steps to resolve your issue.

Kindly open Galaxy Wearable App.
Tap on about earbuds.
Reset earbuds.

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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