Service center complaint

[poojashailesh]

Dear sir,I have Samsung Galaxy a7 2018.I am.from.Kota Rajasthan. I had went yesterday service center for my phone issue such as battery drain front camera quality and android 10 update. But they just formality. They just normally update my phone but still.my battery drain issue is not solved and my front camera is still.poor.and they said that android 10 is withdrawn in Samsung Galaxy a7 2018.but still ii is showing in Samsung members app.but they did not give proper reply.I am.not satisfied of Samsung service center. Plz solve my above all issues.

[mkarthick]

reset your phone

[poojashailesh]

that I already done

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

Please visit this mentioned link to resolve your device battery drain issue:

https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support