Original topic:

Buds 3 pro

(Topic created on: 04-09-2025 07:10 AM)
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AsraoS24ultra
Expert Level 5
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Good morning, iam buying buds 3 pro on September 2024. It is the release time of 3 pro.what is am telling to Samsung, i am effort 18k of 3 pro ,but no use and i am suffering from that product. Seriously telling, specifically right side bud is problem continuing to charging. So many going to service center and talk to service people. No use of them. So many times to call to customer care,he said please going to service center raise a complaint, then we are solved the problem. I try to convey, but service center people could not raise a complaint. How to solve my problem. So suffering matter. It is ridiculous. Why you are not solved customer problems. It is not a small thing. So many problems are facing to 3 pro,in case of open of the 3pro buds case ,like a burning plastic smell coming to the case.on the buds open day i suffering problem to right side bud,two times changed the case and bud but the problem is not solved. I sincerely told to Samsung company people it is shame on the around 20 k product. How to build a these types of false products, please understand and listen to customer version also ,we afford money of our passion. But we are gained a lot of suffering to flapping products. Please recall of buds 3pro product and solved the issue, sincerely hope it. 
7 Comments
AsraoS24ultra
Expert Level 5
Tech Talk
This is the problem 1744162915555.jpg1744162915578.jpg
Dave032203
Active Level 3
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Yes I'm also facing the same issue
AsraoS24ultra
Expert Level 5
Tech Talk
We are facing problems from 3pro ,but company and services centers are not accepted this issues, this a great premium product in his thoughts, that's the beauty. It is purely our bad luck.
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Dave032203
Active Level 3
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You're right
cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer, and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.

Warm Regards,
Samsung Customer Support

AsraoS24ultra
Expert Level 5
Tech Talk
Thank you for understanding of my problem, please solved as soon as possible, Sir.
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juneds25ultra
Beginner Level 3
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Even I am facing same problem
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