Original topic:

My M31 mobile not response to Samsung Flow software.

(Topic created on: 12-22-2020 08:08 AM)
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wolleysaparamadu
Active Level 1
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Tech Talk

I down loaded Samsung Flow from Galaxy store to my M31. I downloaded same by google to My PC windows 10. My Pc Responding to  software and searching my M 31 mobile. But software in M31 no response. Just dead. not even properly open. Kindly let me know why M 31 is not responding or not working with SAMSUNG FLOW. I am using same net work & even Bluetooth . Please help me in this matter.

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2 Comments
Anikroyale
Expert Level 5
Tech Talk
Don't download from Google, download from Microsoft store on your PC. Even I use Windows 10 and I downloaded from Microsoft store, and it's working fine for me. Does your PC have Bluetooth?
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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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