Yesterday and the day before had a talk with Support. They are tight lipped about the status of next Beta release.
Has next Beta run into some serious glitch which Samsung is trying to address or is Samsung working on some unheard extraordinary feature. Whatever the reason Samsung's apathy towards it's Beta testing team is unwelcome.
Samsung having taken us into their confidence for beta testing should reveal the release status.
I was a beta tester for video editing softwares, Corel Video Studio and Power Director. Questions to beta team evoked an immediate response from the moderator or concerned technical specialist.
Updates rolled out once a fortnight after rectifying key functional errors. The entire beta testing lasted 6 to 8 weeks. As beta testers we got the final release free. Software then cost 3000 to 5000 rupees.
However here the scene is totally lopsided.
Beta testers have to beg and implore Samsung to know about updates
Samsung's high handedness is deplorable.
PS: This post is reproduced from Beta community discussion for all to comment.
