Original topic:

Charging problem..

(Topic created on: 10-27-2024 07:42 AM)
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26oct
Beginner Level 2
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image

Does anyone knows why is this happening?? Any solution???


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7 Comments
CrimsonPeek
Active Level 1
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Bro You got 500wt charging speed on samsung 😂
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Aayushh_07
Beginner Level 2
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Yup😂😂
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himansh111
Active Level 4
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Restart the device and check

If you like please accept as a solution it's help to others users also
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kundankrmahto
Active Level 5
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I don't know why samsung face charging problem most other brands not
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Mayur000
Active Level 10
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Battery 🔋 capacity set wrong...
Sometimes overcharge+ using the phone while charging the damage battery capacity data.

You got a mismatched result.

And it's very difficult to find a real technical person who is able to set the correct battery capacity.

Or just replace Battery Controller only
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Clear app cache through Device care:
→ Settings > Device care > Storage > CLEAN NOW.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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