Original topic:

Bug for m15 f15

(Topic created on: 01-10-2026 05:43 PM)
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Nebistar
Active Level 7
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Seeing sim network disabled after some time of inactivity in device with screen off
after 15 to 20 mins inactivity with screen turned off, when I unlock device seeing simnetwork switching from disable mode to activate mode Automatically with refreshing eff3xt in ui
Not sure what making sim network disable in 1st place 
All Samsung apps are upto date and samsung / google latest update pls check
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JinayGolecha
Active Level 5
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Same issues with network
Ak_Asish
Active Level 1
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Same issue with samsung m06
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Nebistar
Active Level 7
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I have just saw if i am using wifi for long time network getting reset After some time, I think same happening when screen getting locked for 15 to 20 mins
Samsungsupport pls check this
Already we have like device with very basic features , if u r not able to design at least normal ui for this basic feature then ur useles
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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GALAXIM15
Active Level 3
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This problem is I am also facing 😖
Please solve this issue 🙏

The software optimization is very poor 😢

I bought samsung because of software optimization, software optimization is very bad, If you have this kind of software experience, I can't recommend it to any of my friends. budget range samsung mobiles software optimization is very poor. kindly better your one ui software optimization and software experience in budget range mobiles (Example=M & F series mobiles) 😣

M series
F series
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malahri
Beginner Level 2
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The 'SIM network disabled' problem in Samsung Galaxy M15 and F15 might be due to the 'Battery Optimization' or 'Network Power Saving' mode in the software. When the phone is idle for 15-20 minutes, the system turns off the network signal to save battery.
You can try the following solutions:
1. Check Adaptive Battery
Go to Settings > Select Battery.
In Background usage limits, try turning off the 'Adaptive battery' setting.
2. Check Battery Saver
Go to Settings > Battery > Make sure Power saving is turned off. Sometimes 'Limit CPU speed' or 'Turn off 5G' can also cause this.
3. Reset Network Settings
Go to Settings > General management > Reset.
Select Reset mobile network settings. (This will not delete any of your data, only Wi-Fi and SIM settings will be reset).
4. SIM Card Settings
Remove the SIM card and reinsert it properly.
Go to Settings > Connections > Mobile networks and try setting the 'Network mode' to LTE/3G/2G (Auto connect).
If these solutions do not make a difference, this might only be fixed through an upcoming Software Update, as it appears to be a software bug.
If you have difficulty finding any of these steps...
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