Original topic:

Heating and draining

(Topic created on: 12-06-2021 05:35 PM)
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abushadshekh786
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After update in F62 Heat and battery draining problem
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TanmayK
Active Level 10
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Which update?
If it's too much heating go to service center. Otherwise try to optimize your phone with less 3rd party apps, putting unused apps to sleep, less game play since it's not a gaming phone... I only face heating in my F62 while charging, otherwise ok..
Samsung_Support5
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Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.
Before continuing, it's worth taking the time to examine what is hot, and what is not. Your phone under normal use should not be hot. If it is, you have a problem.

However, don't interpret warm as hot. A slightly warmer feel after playing a game for 15 minutes is normal. But if your phone displays an overheating alert, or you find the device is surprisingly hot to the touch, then you should investigate.
Following reasons will lead to heat the phone
• During the initial setup after purchase or when restoring data
• Downloading large files– Playing high-quality games for a long time

– Recording videos for extended periods

– Streaming videos while using the maximum brightness setting

• While multitasking or when running many apps in the background i.e.
– Using Multi-window
– Updating or installing apps while recording videos
– Downloading large files during a video call
– Recording videos while using a navigation app

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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