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10-31-2023 12:12 AM in
OthersWith out usage or minimum usage battery is draining very soon. Please send update software for battery and over heating of device.

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10-31-2023 09:43 AM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would like to inform you that the Battery life depends on how the battery is used. However, we are taking your valuable feedback regarding this. kindly perform the following steps to resolve your issue.
Galaxy device battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...
Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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05-30-2024 05:36 PM in
Others