Original topic:

Galaxy flip 3 black screen issue

(Topic created on: 09-17-2023 07:06 PM)
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ruchi1702
Beginner Level 2
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Galaxy Z Flip | Galaxy Z Fold
After update my flip 3 to one ui 5.1.1 my flip 3 screen goes black for 1 to 2 minute every time when i unflip my phone. Kindly fix this issue.
1 Comment
cs_member10
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold

Dear Samsung Member,

Greetings from Samsung Customer Support

As per your issue, we request you to please report the problems of your Samsung smartphone with a log file. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.

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