Original topic:

SAMSUNG galaxy Z FLIP 3 After open Black screen

(Topic created on: 11-13-2023 05:40 PM)
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DineShivaM
Beginner Level 3
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Galaxy Z Flip | Galaxy Z Fold
Hello guys, i have been facing After opening my Samsung flip 3 its completely blacks out no screen but touch is working after 3 to 4 power button presses its showing screen its after a recent update but some forum says its a hinge sensor issue & so much Flip users having this ISSUE very bad from samsung we invested big amount in this but Now we are facing a big problem, Please anyone tell Does samsung service centre will Resolve this issue Freely, Is it Hardware or Software issue ? , How much does they charge if it have to resolved .
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2 Comments
cs_member10
Expert Level 5
Galaxy Z Flip | Galaxy Z Fold

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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