The same notification sound came from both SIM cards after setting two different notification sounds. This issue persists with all the apps, and their notification sounds are set differently.
Different sound will only work for ringtones and Sms only. Other apps will keep on sending notifications whenever they get, irrespective of which sim you are using for mobile data. Hope it makes sense.
The issue is that two different SIM cards have been set to use the different notification sound. As a result, when a notification is received, the same notification sound is played for both SIM cards. And I'm using Google messages
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
