Original topic:

Water detection problem

(Topic created on: 4 weeks ago)
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Goku445
Active Level 3
Options
Galaxy S
Hi everyone please help me out i update my s23 ultra yesterday after that I am facing water detection problem after 8-9 hours how can i fix that And I didn't even get my phone wet 


7 Comments
AvishekG
Active Level 7
Galaxy S
Many (including mine) Samsung Galaxy S23 Ultra users have reported the “Moisture detected in charging port” error after a software update, even when the phone hasn't been near water. This seems to be a software-related bug, though in rare cases it may be hardware-related.

How to Fix the Moisture Detection Error (Step by Step)

1. Check for Actual Moisture

Just to be sure:

Use a soft, dry cloth to gently wipe the port.

Leave it to air-dry for 30 minutes, or use a cool fan (no heat!).

Do NOT insert cotton swabs or blow hard into the port — it may push moisture/dust in further.

2. Clear USB Settings Cache

A corrupted USB settings cache may trigger this bug.

1. Open Settings > Apps

2. Tap the 3 dots (⋮) and choose Show system apps

3. Search and select USB Settings

4. Tap Storage > Clear Cache and Clear Data

5. Restart your phone

3. Force Stop Android System & Restart

This resets charging and detection functions.

1. Go to Settings > Apps

2. Tap 3 dots > Show system apps

3. Find and tap Android System

4. Tap Force stop

5. Restart your phone

4. Try Safe Mode

To check if the issue is caused by third-party apps:

1. Hold power button > Tap and hold "Power off" > Select Safe Mode

2. In Safe Mode, plug in your charger and see if the message appears.

3. If it doesn’t, a third-party app may be interfering.
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cv87
Active Level 7
Galaxy S
Bro, not able to find system apps in s23 ultra
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AvishekG
Active Level 7
Galaxy S
Steps to View System Apps:

1. Open Settings ⚙️
Swipe down from the top and tap the gear icon.

2. Go to "Apps"
Scroll down and tap on “Apps”.

3. Tap the Filter/Sort icon (3 lines or dots) in the top-right corner.

4. Tap “Show system apps” or “Show system processes”

A pop-up will appear — select “Show system apps”.

If you don’t see that right away, tap "Sort by" > "All apps" or similar first.

5. Now you should see all system apps (like One UI Home, Device Health Services, etc.).
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cv87
Active Level 7
Galaxy S
Getting this..1751020367967.jpg
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AvishekG
Active Level 7
Galaxy S
If you find this helpful, kindly accept it as a Solution. It helps others
Tap the 3 dots on my reply and select "Accept Solution." Thank you 😊
Goku445
Active Level 3
Galaxy S
Actually this problem had happened to me a few months ago as well, and it got fixed in 5–10 minutes. The same thing happened again today
So i want to known that why this is happening
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cv87
Active Level 7
Galaxy S
Got it bro.. thanks..
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