Original topic:

Unable to play the music on my Samsung Galaxy S21 plus

(Topic created on: 07-01-2021 09:32 AM)
KT_19
Active Level 1
Options
Galaxy S
I have recently purchased the Galaxy S21 Plus and had transferred all my songs from my older device to this one.. Although all my songs are in Mp3 format, while I am trying to play them it gives me an error "Track cannot be played". I Tried different troubleshooting methods however does not work at all.. Can someone please assist me and let me know if anyone else is facing similar issue? 
17 Comments
RishabhJangir
Active Level 8
Options
Galaxy S
Which player are you using?
Are you using samsung music
Or they cant even play in my files app?
0 Likes
KT_19
Active Level 1
Options
Galaxy S
I had downloaded few mp3 players from playstore played on that, then internal pre installed one's also I tried.. Infact I haven't used Amazon Music at all.. The file just doesn't open while I select it says track not played that's the error
0 Likes
RishabhJangir
Active Level 8
Options
Galaxy S
Share me any track using samsung link sharing if you can
0 Likes
KT_19
Active Level 1
Options
Galaxy S
How do I do that apologies just switched to Samsung pretty new at it
0 Likes
RishabhJangir
Active Level 8
Options
Galaxy S
Find this app in settingScreenshot_20210701-130956_Link Sharing.jpgScreenshot_20210701-130949_Settings.jpg
0 Likes
RishabhJangir
Active Level 8
Options
Galaxy S
Click on plus icon then copy the link and send me a file
0 Likes
RishabhJangir
Active Level 8
Options
Galaxy S
Or you can directly select a file and click on share icon and later find the link sharing button on share menu
0 Likes
RishabhJangir
Active Level 8
Options
Galaxy S
Or a little icon belowScreenshot_20210701-131309_Android System.jpg
0 Likes
_HK_
Expert Level 1
Options
Galaxy S
Try to find those tracks and move them into some other folder. Or maybe they have got corrupted while transferring.
0 Likes