In Dual(second ) WhatsApp pdf is not opening

[brupi]

In Dual(second ) WhatsApp pdf is not opening 

[brupi]

message shows this

[brupi]

S10 plus

[subha1111]

Keep patient

[Vipulborisagar]

Please give solution...i hve some issue

[animeshmodi]

Watch es techno video, then you will understand

https://youtu.be/l9UyoMXywK4

[Vipulborisagar]

Its about dual whatsapp

[brupi]

yes

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Vipulborisagar]

I already sent it before 15days