Original topic:

Showing no internet connection on a 5g network

(Topic created on: 08-26-2023 01:51 PM)
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matrix77
Beginner Level 2
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Galaxy S
I have a problem with my S22+ Galaxy phone. When I connect to A 5G and network it Keep disconnecting from the network by itself. But when I turn off the the phone WiFi and turn it back again. It work, why is that?
1 Comment
Samsung_specialist
Community Manager
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Galaxy S

Hello,

Kindly make sure that the phone is updated to the last software update, you should try to reset the network settings from the device settings > General > Reset > Reset Network settings. CAUTION: This menu deletes all the network information such as Wi-Fi. Otherwise, you should refer to the service provider.

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