S8 screen issue

[AshwinJames]

Samsung please confirm is the display problem i am facing due to software issue?

[hedgehog]

yep

[AshwinJames]

what yep?

[Ashwin98]

Nope It may be hardware issue, since our phones are working fine and the device is also upto-date .

If so problem arises due to S/W , there may be many posts regarding this issue....

[Vlad407]

I have same display problem and also overheating (compared to before april software update )

MY S8+ G955F DISPLAY COLORS ARE FADED (YELLOWOSH) . Changing resolution or any other display/ theme option doesn't do anything 

[Ashwin98]

Hi @Valad407 regarding your statement ...
Have you got any update in the month of May?!!! The issue that you are telling about was most uttered by 9 series of users after they've recieved One UI 2 with Android 10....

[Vlad407]

@Ashwin98

Yes i did install every update when they were released . 

The APRIL update is te only one wich i installed 2 days ago

My battery is draining quicker than before 

The Display sometimes from Faded White goes to Yellowish / Greeenish  tint 

ONLY When Powered Off the charging is the correct Brightness and contrast ( A nice shining white indicator as it was and is should be )

Gsm signal looks lower (less bars than before in same location same carrier *my home* )

[immi007]

what issue.

[kkanth]

bro please describe the issue you are facing

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Display issue" kindly follow the given below steps:

1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2) Update software(if available): Settings >Software update >Download and install >Checking for software update >Software update available >Download >Downloading updates >Install now.
3) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support