S24 ultra get's silent automatic

[RajaMaaran]

Previously used A54 same issue was came after last update now switched to s24 ultra same problem continues.

[Wodehouse]

Frustrating! The Samsung Galaxy S24 Ultra going into silent mode automatically can be caused by various factors. Let's explore some possible reasons and solutions:

Software-Related Issues
1. *Do Not Disturb Mode*: Ensure that Do Not Disturb mode is not enabled. Go to _Settings_ > _Notifications_ > _Do not disturb_.
2. *Automatic Rules*: Check if any automatic rules are set to silence your phone. Go to _Settings_ > _Notifications_ > _Do not disturb_ > _Automatic rules_.
3. *Volume Limit*: Ensure that the volume limit is not set too low. Go to _Settings_ > _Sounds and vibration_ > _Volume_.

Hardware-Related Issues
1. *Faulty Volume Button*: Inspect the volume button for any physical damage or debris. Clean the button gently with a soft cloth.
2. *Moisture or Water Damage*: If your phone has been exposed to water or moisture, it might cause the silent mode issue.

Additional Solutions
1. *Restart Your Phone*: Sometimes, a simple reboot can resolve the issue.
2. *Reset Phone Settings*: Go to _Settings_ > _General management_ > _Reset_ > _Reset settings_.
3. *Update Software*: Ensure your phone is running the latest software. Go to _Settings_ > _Software update_ > _Download and install_.

Professional Help
If none of the above solutions work, consider visiting an authorized Samsung service center or contacting Samsung support for further assistance.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[goodthings]

Kindly reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Check device volume settings: Tap on Settings > Sound & vibration>Volume > Drag the volume adjustment bar left or right to increase or decrease the device volume.
To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support