I went to Smart Mobile Store Samsung Service Centre boisar 401501 maharashtra india to replace my #Samsung S10 Plus battery, but after the replacement, I noticed a green line on the display. The staff claimed it was a hardware issue and not their responsibility. My phone is from 2020, and I suspect they might have dropped it in their closed room. The battery problem remains unresolved as the Samsung Members app still shows "weak battery." This deal has cost me an estimated ₹19-20k for a new display, labor, and GST. Very disappointed
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Ask question> select the appropriate issue category> Type your query and send.)
