My Galaxy S24 Ultra wakes up unexpectedly, as if I received a notification. It often distracts me when I'm working and have the phone on my table; when it turns on without a notification sound, I check for updates since I have several apps on silent. This is becoming annoying as it occurs at least three to four times every week.
As per your concern, we would request you to kindly perform the following steps to disable the wake up display while recieving the notification.
Step 1: Navigate to the app's screen and tap on Settings. Step 2: Tap on notification. Step 3: Tap on a Notification pop style. Step 4: Tap on disable the show even screen off.
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open samsung member application > tap on support > tap on send feedback >choose composer option > select error > select the appropriate category > type your query).
It isn't about the always-on display notifications. The thing is, the screen randomly turns on even without receiving any notifications. I need the screen to show notifications even when it is off, but I don't know why the phone randomly wakes the screen for no reason.
