Original topic:

S24 ultra camera after feb update

(Topic created on: 02-26-2024 07:46 AM)
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Vikas0509
Active Level 2
Options
Galaxy S


have a look at this screen recording i made while using camera form my s24 ultra the photo is taken in high pixel mode 200 mp
 at first instance the photo is processed blurry but the second time after taking the photo it is completely washed out after processing these things were never there before the feb security update..
Dear samsung team kindly look into the matter and provide update that improve the camera. 


Also anyone facing such issue in high pixel mode ? 


4 Comments
muhammadmpp
Expert Level 5
Galaxy S
200 mp mode slow shutter speed
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S_Kumar73
Expert Level 5
Galaxy S
Great.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share same video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Ashis14
Active Level 5
Galaxy S
Boss any lens Shifting issue....

1xto3x
3xto5x
5xto3x
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