This Green line thing Happens after every update now ... Not only Samsung, other smartphone companies with Amoled display is having this issue... . I think it happens due to heating of device 🤔 . So maybe you can keep the device in cooler environment and close all apps and then do an update... . Thought it is not guaranteed that Green line will not come. It varies with device to device... 😬 . See if the update is necessary or if you WANT to do the update then only do ...
Thank you for the explanation, but this issue is not new to us or to the companies they should test it before releasing any updates because we are paying big amount still facing this kind of user experience
As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. Therefore, we are taking your valuable feedback regarding camera performance, We are continuously working to make our products better and more efficient.
However, If you are facing any issue with device camera, kindly share the log file. Also, share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve your issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
