Original topic:

Issue about camera

(Topic created on: 3 weeks ago)
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Mahirat11
Active Level 3
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Galaxy S
Hello ,IDK what happened to my phone's camera recently , camera quality decreased very low ,noise is become too much ,quality also decreased ,I'm using GALAXY S23,is this problem came after update or my phone's fault ?? At the beginning it gav3 very good pictures ,but now I'm just disappointed..i just bought it 1.5 month ago...
4 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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AB_Jag_S23
Active Level 6
Galaxy S
Hmm its the update issue. I too have S23
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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