S24 Ultra Screen not working

[suryatejachinnu]

Hi guys am very depressed about my s24 ultra screen issue 

I bought this s24 ultra on 20th March 2025 

For a week it was good after a week screen stopped working 

Only with the s pen I am able to use it 

Please is there any one facing the same issue let me know how to resolve this 

I have done all the things nothing is working 

But some times it automatically start working with finger touch but it just lasting for 1-10. Touches on 

Please guide me to resolve this 

[BalaJB]

Check diagnostics in members app
Or try the device diagnostic

[suryatejachinnu]

I have tried but no use 😕

[BalaJB]

Did you try *#0*# its diagnostic mode in samsung
But before you try be sure you can get back to normal display as you said it has issues with touch

[suryatejachinnu]

Screen issue not working with finger only with the s pen working very well

[suryatejachinnu]

It's throwing this error 😫

[BalaJB]

😮 thats global code

[BalaJB]

Diagnostic menu. Double time use of back slide to go back to normal home screen

[S24U_user]

Visit the service center as soon as you can, as it hasn't been a month; you may be able to get a replacement.

[suryatejachinnu]

I bought this in Oman, now am in India yesterday I went to bangalore service center they saying it's not get repair in India