Galaxy S21 Ultra 1x Primary Camera Autofocus issue.

[arjunnag3484]

I bought the Galaxy S21 Ultra on 25 March, 21. After 6months of good usage, it's 1x primary camera started taking blurry images. 7 out of 10 times its autofocus does not work, even if i tap the screen to make it focus on the object still it does not work, it is stuck. What should i do, i have gone to the service center, they said parts are not available and they denied servicing my phone.

[owl123]

Ask the service center to inform you as soon the parts become available. The part shortage issue is real as the S series have been out of stock for nearly 4 months now.

[arjunnag3484]

I called them today. They said that out of the entire camera module, one camera is still yet to come. Lets see what happens.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Lahmadi]

I have exactly similar issue my main camera is out of foucs and taking blurry images.

[Faizan14322]

https://r2.community.samsung.com/t5/Galaxy-S/Galaxy-S21-Ultra-blurry-camera-issue/td-p/11192605

[mab007]

Swithing between 3:4, 9:16, 1:1 temporarily resolves the autofocus issues.
Samsung should look into it