Original topic:

S23 ultra network issues after June 2025 patch update

(Topic created on: 07-06-2025 01:08 AM)
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Mr_Popscicle
Active Level 1
Options
Galaxy S
Hi All,

Did any one facing network issues after June 2025 patch update?

My network plummeted after that update and currently unable make calls unless I am on wifi calling. Both with physical and e sim. AIRTEL, Jio.

Getting " not registered on network "

Interestingly it was working better in open areas example outside of house , or busy road and again going down indoors where with same carrier other devices are working fine.

1. I rebooted, toggled flight mode
2. I cleared partition cache.
3. Removed and reinserted sim .
4. Reset the network settings.
5.Even factory reset the phone.

Still no luck, I want to know if this is specific to me or any other facing similar issues and me.

If any has a resolutions please help.

Thanks in advance 
6 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Mr_Popscicle
Active Level 1
Galaxy S
Hi All

The issue is physical there was a damage at charging port which was the issue.

Thanks all
rd2004
Active Level 1
Galaxy S
I have same issue
So did you changed your charging port?
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Mr_Popscicle
Active Level 1
Galaxy S
Yes
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