Original topic:

Mobile Network Problem

(Topic created on: Thursday)
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pabh
Active Level 1
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Galaxy S
After the September 2025 patch update, getting connectivity issues on Samsung S22 Ultra, in addition the battery is draining quick then usual time. I dont know if the company is following "failed obsolescence policy" a planned obsolescence by slowing down older phones through software updates without adequate consumer disclosure. This will shorten product lifespan in long run. 
1 Comment
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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