Original topic:

S21 fe latest update has let the users have issue with LTE NETWORK

(Topic created on: Saturday)
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BITYBYoutubeChannel
Active Level 5
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Galaxy S
Can't browse
Can't call
Can't recieve phone calls due to latest update.

How can we trust you guys .

Jio airtel

I have used the same simcard I other phone and i am able to do all these. 
4 Comments
cs_member8
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the device in different locations/network coverage areas.

● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

● Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

● Kindly try to contact the service provider once.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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Galaxy S
When are you pushing the new update ?
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AmitKS007
Active Level 1
Galaxy S
Abe sab karke dekh chuka.. bar baar reset reset se thik nahi hone wala.. tumhare software ne phone ki maar li hai..
Galaxy S
😂
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