Original topic:

S22+ lines getting displayed

(Topic created on: 09-16-2024 12:31 AM)
199 Views
savio47
Active Level 1
Options
Galaxy S
My Galaxy S22+ recently got display ussue- 2 lines, one pink and one green, few days after software update.
There is no physical damage and my phone is 1yr 4 months old. 
I visited Service Center, they are saying my model is not covered for free replacement and it will cost very high. For no fault of mine why I have to suffer and pay.
9 Comments
Mohnish46
Active Level 1
Galaxy S

Hi there, I've encountered a similar issue with my S22. There's no physical damage, but after a software update, a green line appeared in the middle of my display. The service center personnel are saying that they can't assist with this model, and I'll have to bear the cost out of my own pocket, even though it's not my fault.

Asifmia
Active Level 1
Galaxy S
332580
Ariful3388
Beginner Level 4
Galaxy S
Same problem facing form Bangladesh
sivak05
Active Level 6
Galaxy S
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our highly qualified service engineers here at our service center. However, you have already visited the service centre and they have guided you through the information after the physical inspection of your device. These devices are not consider under Policy, the chargers are applicable for the repair. So, we would request you to please coordinate with service team for further assistance.

Warm Regards,
Samsung Customer Support

0 Likes
savio47
Active Level 1
Galaxy S
Even if inspection is over, they are saying this model is not in policy
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
shailbs4686
Active Level 2
Galaxy S
Plz register our complaint regarding green line issue Same thing has happened to me too.They are saying that this problem is not occurring in s22 plus. That is why we will not change the display for free of cost Whoever's phone is receiving this issue All of them should register their complaints regarding green line issue Due to which Samsung company will be forced to think on this issue.And replace the displays of all our phones.In which these green line issues are coming.And if the company doesn’t take any action on Dat issue So we all should boycott Samsung phones