Original topic:

S23 display line issue

(Topic created on: 10-20-2024 09:30 AM)
2802 Views
kannanz
Active Level 1
Options
Galaxy S
 I am using Samsung S23 since 17 months and i have updated the phone with latest version on 14th Oct 2024 and after completing the same there was a vertical pink line has come. I have connected the customer care and spoke to the executive. He has checked the phone with the help of Smart tutor and asked to change the settings. Since the issue persists they have asked to submit a charge sheet and submitted the same.

Next day one supervisor has contacted me and as per the charge sheet there is no complaint for the phone and informed to do a paid service . Supervisor claims that they haven't received any similar complaints from any other user for the same phone. But the office which was submitted the charge sheet is telling that they are getting almost 4 complaints recently.

Today one another vertical line also has come.

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32 Comments
kmrahan
Active Level 7
Galaxy S
Go to service center
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace /repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
kannanz
Active Level 1
Galaxy S
Already complained to customer care, but only paid service is available.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
SanMaster
Active Level 6
Galaxy S
So disappointing 😞
Galaxy S
Wait.. did this happen after the recent update 😮?
kannanz
Active Level 1
Galaxy S
Yes
Galaxy S
New fear unlocked for me 🔓
I have no warranty now...
0 Likes
Vikasofficial
Expert Level 2
Galaxy S
Very disappointing 😞 for a line in new 📱 phone
0 Likes