Original topic:

S22 Ultra Fingerprint Not working On UV Glass

(Topic created on: 04-08-2024 07:28 PM)
434 Views
ChowdharyS22Ultra
Active Level 6
Options
Galaxy S
Any answers?
17 Comments
kaslokesh
Active Level 9
Galaxy S
Issue is you are giving misleading and vague solution to peoples and asking them to accept it just to get your promotion in group.. nothing more than that.
Issue is not related to screen gaurd being Sipgen or any company, its about non suitability of UV glass screen gaurds for S series phones.
Best and economical solution is to used a plastic film screen protector to safeguard screen from scratches.

You should know that S22 Ultra has Gorilla glass Victus which is tough enough not to break in reasonable impacts. Only scratch protection is required.
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kaslokesh
Active Level 9
Galaxy S
This is what you should have suggested instead of Spigen or Coolmate.
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kaslokesh
Active Level 9
Galaxy S
Aise innovative aur useful solutions do ki banda padhkar khud hi tareef kare aur apne mann se hi solution accept kare..

Har baar "Solution accept karo" wala bheek na maangna pade...
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kaslokesh
Active Level 9
Galaxy S
Thanks sir,
kishanmak
Active Level 8
Galaxy S
"Thank you for your input, kaslokesh. But you should only answer author. If other person recommending different thing than it's not your lookout . If author will not like it. He/she will respond to it.
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DarkPrinceR7
Active Level 2
Galaxy S
The only best suggestion I can give is my set for best utilization of S22 ultra
1- S22 ultra screen protector ( or any screen protector not screen guards)
2- Spigen glass back cover(black)

The screen is very strong and model looks beautiful
Screen protector gives scratch resistant and no finger print issues and glass back cover gives beautiful look to my S22 ultra black
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that Samsung cannot guarantee compatibility with third-party products, as the thickness and structure of protective films or screen protectors may affect the performance of the fingerprint sensor. So if you are using third-party Screen Guard /Screen Protector remove it and try re-registering the fingerprint again. If the issue persists, we recommend that you contact the service center from where you have purchased the glass for your device.

Remove fingerprint and set up fingerprint again: Remove the current fingerprint and set up the fingerprint again. When you touch the sensor to set up a fingerprint, make sure you set the entire fingerprint, including the outer area of your fingertip. Setting the entire fingerprint area enables successful fingerprint recognition with any grip.

For removing fingerprint: Settings> Biometrics and Security> Fingerprints> Fingerprint1> Remove> Remove again to confirm.

For Set up Fingerprint: Settings> Biometrics and Security> Fingerprints> Add Fingerprint> Scan your fingerprint> Place your finger on the sensor, then lift it off when you feel a vibration> Continue> Reposition your finger each time to capture the edge of your fingerprint> Done> Fingerprint added successfully.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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kaslokesh
Active Level 9
Galaxy S
Chowdhary sahab,
Shayad aapko pata nahi hoga, Aapke mobile me Gorilla glass Victus ka protection hai... aur ye kaafi majboot hai aur kuch hadd tak scratchproof bhi hai.

Jab aapke paas superman (S22 Ultra) hai to kahe use shirt pant (Glass Screen gaurd) pehnane me lage hue ho? Use to bas laal rang ka chaddi pehenna hai na (Screen protector). Wahi pehnao bas kaafi hai...
Screen gaurds are waste of money for S series phones. Apply screen protectors (plastic films) only and save money