Original topic:

S21 ultra 5g

(Topic created on: 03-16-2024 09:20 AM)
Beginner Level 4
Galaxy S
How can I update to android 14?
Active Level 1
Galaxy S
Me too i have that problem in my phon
My friends update take the apdate 😭
Active Level 8
Galaxy S
Most update problems 🙃 can be fixed by two simple steps

1. Do a factory reset. A hard reset incase you added some language or modified or even rooted your phone

2. Download smart switch on pc or laptop 💻

Connect your phone with USB cable

Click on the 3 dots on the corner

System information

It will inform you if there is any update available for your phone

You can actually start with step number 2 first . Just to make sure 👌

P.s : always make a backup of your files before doing any changes to your phone

Community Manager
Galaxy S

Try to Software update via Smart Switch

Step 1. Connect your device to your computer using the USB cable provided with your device, and then open Smart Switch on your computer.

Step 2. If a software update is available, Smart Switch might automatically prompt you to update the software or will display an option to update.

Step 3. Click Update and use the on-screen prompts to download the necessary files.

Step 4. Click OK to proceed. Your device may turn off and on a few times during the update process. When the update is complete, the device returns to the Home screen.

You’re going to need a copy of Smart Switch installed on your computer and your mobile device. Using Smart Switch’s computer version, update your device with the latest software.

For more details about how to update software using Smart Switch visit our website :

Active Level 2
Galaxy S
My security and privacy shoe me to update my phone but when i update it show already updated