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Original topic:

S pen problem

(Topic created on: 03-03-2024 04:25 PM)
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M7boosh
Active Level 3
Options
Galaxy S

image
This area


Hi there. My friend has s23 ultra, and when he tries the s pen it's work good but some area didn't recognize the s pen

2 Solutions


Accepted Solutions
Solution
Zammi
Active Level 9
Galaxy S
Remove the case, restart the phone and try again.

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Solution
Samsung_specialist
Community Manager
Options
Galaxy S

Try removing any case that has a magnetic attachment.

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9 Comments
Solution
Zammi
Active Level 9
Galaxy S
Remove the case, restart the phone and try again.
M7boosh
Active Level 3
Galaxy S
Well I tried it but didn't work
0 Likes
laibah_59
Active Level 7
Galaxy S
Please restart phone that might work
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laibah_59
Active Level 7
Galaxy S
If this was helpful accept this as a solution
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Zammi
Active Level 9
Galaxy S
Seems like dead pixels (but we can't say for sure).

Go to the Support tab of the Members app, access Phone diagnostic and test the touch screen. It will test each and every pixel. Repeat it until you test the complete screen.
M7boosh
Active Level 3
Galaxy S
The touch screen working very good. And there is no dead pixel that's weird
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M7boosh
Active Level 3
Galaxy S
Anyway thx mate for helping me
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Solution
Samsung_specialist
Community Manager
Options
Galaxy S

Try removing any case that has a magnetic attachment.

M7boosh
Active Level 3
Galaxy S
Thx it works
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