Problem with back glass of S24 ultra.

[vjpooja]

Do anyone has the same problem with back glass. I never stick any back glass and never splash water on it... Samsung says we don't have any solution for it.....

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly visit the service centre for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[vjpooja]

I already been there and got very hard response that "sorrywe can't do anything about it u have to pay for the price to change the back panel"..

[Naveen0808]

Same issue my mobile 

[Naveen0808]

Now what happened bro
They replaced new one a..?

[AamirKhanKmr]

Same issue i am also facing in my Samsung S24 Ultra

[vjpooja]

Go for glass change from Samsung if it's within warranty.

[San_Sanvir]

I have the same problem. Did you accidentally drop you phone?

[vjpooja]

No never.

[sagarhmg]

I am also facing the same issue, is ours solved? Did you pay for that?